PRIVACY STATEMENT MISTERGOLD B.V.

Last updated: June 2026

MisterGold B.V.
Roosendaal, the Netherlands
Dutch Chamber of Commerce: 97801313

1. Introduction

MisterGold B.V. respects the privacy of its customers, visitors, and business relations. We process personal data only in accordance with the General Data Protection Regulation (GDPR) and other applicable laws and regulations.

In this privacy statement, we explain which data we collect, why we collect it, and how we handle it.

2. Which personal data do we process?

We may process the following personal data:

• First and last name
• Address details
• Email address
• Telephone number
• Date of birth
• Payment details
• Order and transaction details
• Invoice details
• IP address
• Data you provide yourself via contact forms
• Identification data where legally required

3. Why do we process your data?

We process personal data for the following purposes:

Performance of agreements

• processing orders
• delivering products
• handling payments
• customer service

Legal obligations

• administrative obligations
• tax obligations
• compliance with the Wwft, the Dutch Money Laundering and Terrorist Financing Prevention Act

Improvement of our services

• analysis of website usage
• optimisation of our services
• security of our systems

Marketing

• sending newsletters
• providing information about offers
• showing relevant advertisements

You can unsubscribe from marketing communications at any time.

4. Legal basis

We process personal data on the basis of:

• performance of an agreement;
• legal obligations;
• legitimate interest;
• consent of the data subject.

5. Sharing personal data

MisterGold never sells personal data to third parties.

We only share data when this is necessary for our services or legal obligations.

This may include sharing data with:

• payment providers;
• shipping services;
• accountants and administrative service providers;
• IT and hosting partners;
• legal advisors;
• supervisory authorities where legally required.

Where necessary, we enter into data processing agreements with parties that process data on behalf of MisterGold.

6. Security

MisterGold takes appropriate technical and organisational measures to protect personal data against:

• loss;
• misuse;
• unauthorised access;
• unauthorised changes;
• disclosure.

Our website uses secure SSL connections.

7. Retention periods

We do not retain personal data for longer than necessary.

Administrative data is retained in accordance with the statutory retention period of seven years.

Data that is necessary for statutory identification obligations is retained for as long as required by law.

8. Cookies

MisterGold uses cookies to ensure that the website functions properly and to improve the user experience.

We use:

• functional cookies;
• analytical cookies;
• marketing cookies, where consent has been given.

You can manage your preferences via the cookie settings.

9. Your rights

You have the right to:

• access your data;
• correct your data;
• have your data deleted;
• object to processing;
• restrict processing;
• transfer your data.

Requests can be submitted via the contact address below.

10. Wwft and identification

On the basis of legal obligations, MisterGold may request additional information in order to establish the identity of customers and verify the origin of funds.

Where legal obligations require this, MisterGold may refuse, suspend, or report transactions to the competent authorities.

11. Minors

Our services are not aimed at persons under the age of 18.

12. Complaints

If you have a complaint about the processing of your personal data, you can contact MisterGold.

You also have the right to lodge a complaint with the Dutch Data Protection Authority.

13. Contact

MisterGold B.V.
Roosendaal, the Netherlands

Dutch Chamber of Commerce number: 97801313

Email: info@mistergold.nl

Website: www.mistergold.nl

14. Changes

MisterGold reserves the right to amend this privacy statement.

The most recent version is always available via our website.